Frequently Asked Questions
©photo Mal Carnegie
GOT QUESTIONS?
If you can't find the answer to your question on this page, please reach out to us either by using the form on the Contact page or by emailing us at conference@birdlifephotography.org.au
Q: How do I book a dinner for a non-conference attendee? Can I do that as part of my booking, or do I need to do a separate purchase for my partner?
A: First you will book for yourself ‘Conference+Dinner’ then ‘continue’ - on the next page you can add as many dinner tickets as you wish. It is all part of the one booking before you check out.
Q: Am I allowed to change my mind about which field trips I will be going to?
A: Yes up until the night before each Field Trip you can email conference@birdlifephotography.org.au and our lists will be updated.
Q: How will car pooling for field trips work for those not staying at Mercure, and/or Alivio?
A: Car-pooling will substantially be facilitated at the Mercure/Abode Hotels, Belconnen, gathering in the foyer of the Mercure 30 mins prior to advertised time. If you are staying elsewhere, including Alivio and cannot organise transport please email: conference@birdlifephotography.org.au and the Committee will discuss an alternative with you.
Q: Do I have to print my tickets?
A: No. Guests can simply show the QR code on their phone (within their confirmation email, there is a 'add to wallet button' where guests can add their ticket to their Apple or Google Wallet for easy access on the event day), or provide their name at entry. Our Door Team will easily locate the order in the Humanitix scanning app. This makes the process quicker, smoother, and much more environmentally friendly.
Q: Is my privacy and data secure on Humanitix ticketing?
A: Humanitix is committed to responsible data practices. Detailed information on their policies for privacy and data security can be found on their website here: https://help.humanitix.com/en/articles/8905589-privacy-and-data-security